Our Commitment to Accessibility

HIV Connect Central NJ believes that everyone deserves equal access to vital HIV/AIDS information, testing, treatment, and support resources. We are committed to providing a website that is accessible to the widest possible audience, regardless of circumstances and abilities.

We continuously work to improve the accessibility and usability of our website and, in doing so, adhere to available standards and guidelines including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and Section 508 of the Rehabilitation Act.

Accessibility Features

Navigation & Structure

  • Skip navigation links for screen readers
  • Logical heading structure (H1-H6)
  • Descriptive page titles and meta descriptions
  • ARIA landmarks and labels
  • Consistent navigation across all pages

Visual Design

  • High contrast color schemes (4.5:1 minimum ratio)
  • Scalable text that can be enlarged up to 200%
  • Descriptive alt text for all images
  • Clear focus indicators for keyboard navigation
  • Support for prefers-reduced-motion settings

Keyboard & Interaction

  • Full keyboard navigation support
  • Visible focus indicators on all interactive elements
  • Consistent tab order throughout the site
  • No keyboard traps or inaccessible content
  • Touch-friendly interactive elements (44px minimum)

Content & Language

  • Clear, plain language content
  • Bilingual support (English and Spanish)
  • Defined abbreviations and acronyms
  • Error identification and suggestions
  • Meaningful link text and button labels

Standards & Compliance

This website has been designed and developed to conform to:

  • WCAG 2.1 Level AA - Web Content Accessibility Guidelines
  • Section 508 - U.S. federal accessibility requirements
  • ADA Title III - Americans with Disabilities Act compliance
  • HIPAA Privacy Rule - Healthcare information protection

We regularly test our website with assistive technologies including screen readers (NVDA, JAWS, VoiceOver), keyboard navigation, and automated accessibility testing tools.

Alternative Ways to Access Information

If you encounter barriers while using our website or need information in an alternative format, we provide several ways to access our services:

Phone Support

In-Person Services

All our partner healthcare providers offer in-person consultations and can provide materials in accessible formats upon request.

Known Limitations & Ongoing Improvements

We are continuously working to improve the accessibility of our website. Current areas of focus include:

  • Enhancing screen reader compatibility for complex interactive elements
  • Improving voice navigation support
  • Expanding multilingual content beyond English and Spanish
  • Optimizing performance for assistive technologies

Note: Some third-party content (such as embedded maps or external forms) may not be fully accessible. We work with our partners to ensure alternative access methods are available for all essential information and services.

Accessibility Support & Feedback

Your feedback helps us improve accessibility for everyone. If you encounter any accessibility barriers, need assistance, or have suggestions for improvement, please contact us:

Accessibility Coordinator

accessibility@hivconnectcnj.org
(732) 745-7714

Response Time

We are committed to responding to accessibility concerns promptly:

  • Urgent issues: Within 24 hours
  • General inquiries: Within 3 business days
  • Complex requests: Within 10 business days

Requesting Accommodations

When contacting us about accessibility, please provide:

  • A description of the specific barrier you encountered
  • The page or section where the issue occurred
  • The assistive technology you were using (if applicable)
  • Your preferred format for receiving information
  • Your contact information for follow-up

This accessibility statement was last reviewed and updated on January 2025.
We review and update this statement annually or as significant changes are made to our website.